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Find answers about your Meloyra Gel Seat Cushion, daily use and care, orders, delivery and our 90-day risk-free trial.
Meloyra Gel Seat Cushion
What is the Meloyra Gel Seat Cushion?
Meloyra is a seat cushion made from a flexible honeycomb gel grid with an open tailbone cutout at the back.
The gel spreads your weight across the whole seat, while the cutout keeps your tailbone clear of the chair, so sitting feels more comfortable throughout the day.
Who is Meloyra made for?
Meloyra was created especially with people who have lost weight in mind, for example with Ozempic or other GLP-1 medication, or after bariatric surgery.
It is also a great choice for anyone who sits for long periods, at a desk, in the car or at the dinner table, and wants a more comfortable seat.
Why can sitting feel uncomfortable after weight loss?
When you lose weight, you often also lose some of the natural padding between your body and the seat.
That means more of your weight presses on a smaller area, including around the tailbone. Hard chairs that never bothered you before can suddenly feel uncomfortable or even sore.
That’s why Meloyra combines even weight distribution with an open tailbone cutout, instead of just adding a thicker layer of foam.
What makes Meloyra different from a foam cushion?
Foam cushions often compress in the same spots every day until they stay flat.
Meloyra’s honeycomb gel flexes cell by cell under pressure and springs back to its shape when you stand up. Combined with the open cutout, it keeps pressure away from the tailbone instead of pressing right on it.
What is Meloyra made of?
The cushion is made of a honeycomb gel grid and comes with a padded, machine-washable zip cover.
You can find the full product details and dimensions on the product page.
Is Meloyra a medical device?
No. Meloyra is a comfort product designed to make everyday sitting more comfortable.
It is not intended to diagnose, treat, cure or prevent any medical condition. If you have ongoing pain or have recently had surgery, please check with your doctor first.
Using & Caring for Your Cushion
How do I use my Meloyra cushion?
Three simple steps:
- 1. Place — Lay the cushion flat on your seat with the open cutout facing the back of the chair.
- 2. Sit back — Sit all the way back so your tailbone is above the opening.
- 3. Sit upright — Keep your back straight and your feet flat on the floor.
Give yourself a few days to get used to the new feeling, especially if you are used to a soft or flat seat.
Which chairs can I use it on?
Meloyra works on most standard seats, such as office chairs, car seats, dining chairs and kitchen chairs.
It works best on an upright, fairly flat seat. On very soft sofas or deep recliners it can sink in, so a firmer seat gives the best support.
How do I clean the cushion and cover?
Cover: unzip the cover and wash it in the washing machine on a gentle, cold cycle. Let it air dry.
Gel cushion: rinse with lukewarm water and a little mild soap, then let it air dry completely before putting the cover back on.
Do not put the gel cushion in the washing machine or dryer, and keep it away from direct heat.
Will the cushion flatten over time?
The honeycomb gel is designed to spring back to its shape after every use.
To keep it in top condition, avoid folding it, leaving heavy objects on it for long periods, or placing it near direct heat.
Can I buy a spare cover?
Yes. A spare cover keeps your cushion clean and ready to use while the other one is in the wash.
You can find it here: Meloyra Cushion Cover.
Shipping & Delivery
How long will my order take to arrive?
Orders are typically processed within 1–3 business days before shipment.
For orders within the United States, delivery usually takes approximately 5–11 business days after your order has been processed and shipped.
Please keep in mind that weather conditions, customs, carrier delays and holidays can occasionally cause delivery to take a little longer than usual.
For orders outside the United States, delivery times depend on the destination. Please see our Shipping Policy for more information.
How do I track my order?
Once your order ships, you’ll receive a shipping confirmation email containing your tracking information.
You can also use our Track Your Order page at any time.
Why hasn’t my tracking updated yet?
Tracking information can sometimes take up to 48 hours to show its first update after your shipment has been created.
This can happen because of carrier processing delays or while your package is moving between facilities.
If there is still no update after that period, you can contact us with your order number.
My order says delivered, but I can’t find it.
First check your mailbox, entrance, porch and safe locations around your home.
We also recommend checking with neighbors, household members and your local carrier.
If you still cannot locate the package, email support@meloyra.com.
Where can I find more shipping information?
Full information about shipping destinations, delivery and possible delays can be found in our Shipping Policy.
Any shipping charges or options that apply to your order will also be shown during checkout.
Orders & Payments
Which payment methods can I use?
All currently available payment methods will be displayed securely during checkout.
Can I change or cancel my order?
Contact support@meloyra.com as soon as possible after placing your order.
We’ll do our best to help, but changes cannot be guaranteed once order processing has begun.
I entered the wrong shipping address. What should I do?
Email us immediately with your order number and correct address.
Address changes may no longer be possible once the order has already been processed or shipped.
My Meloyra cushion arrived damaged. What should I do?
Email support@meloyra.com with your order number and clear photos of the product and packaging.
Our team will review your case and provide the appropriate next steps.
90-Day Risk-Free Trial & Returns
What is the Meloyra 90-Day Risk-Free Trial?
You can try your Meloyra cushion for 90 days.
If you’re not satisfied for any reason, contact us within 90 days of delivery and we’ll help you with a full refund.
Eligibility and conditions are subject to our current Refund Policy.
How do I request a return or refund?
Email support@meloyra.com with your order number and a brief explanation of your request.
Please wait for our return instructions before sending anything back.
What if Meloyra isn’t right for me?
We want you to feel confident and comfortable with your purchase.
Contact our support team and we’ll explain your options under our 90-Day Risk-Free Trial and Refund Policy.
Contact Meloyra
How can I contact Meloyra?
You can contact our Meloyra support team in whichever way is easiest for you.
Email us directly at support@meloyra.com or send us a message through our Contact Us page.
For order-related questions, please include your order number and the email address used during checkout so we can assist you faster.
Still have a question?
Our Meloyra team is here to help with your cushion, order, delivery or return.
Email support@meloyra.com